Care at home,
arranged properly.
Support at Home (in-home aged care), NDIS support and private care from one Adelaide team. Same support workers each visit, prices published in full, and someone who answers the phone.
Which door is yours?
Pick the one that sounds like you — each shows what it costs.I’m arranging help for Mum or Dad
Support at Home replaced Home Care Packages on 1 November 2025. We’ll tell you plainly what changed, what your quarterly budget covers, and what you’d pay us.
I have an NDIS plan, or I’m applying
Self-care, community access, household tasks and social support. We work with plan-managed and self-managed participants, and we invoice at the NDIS price limits, never above.
I have no funding, or I need help now
No assessment, no waiting list, no eligibility test. Pay privately while an application is in progress, or top up funded hours with extra visits of your choosing.
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The help itself, in plain words
Support at Home groups everything into three kinds of care. We use the same three groups for NDIS and private clients, so you only have to learn it once.
Clinical care
Nursing and allied health, in your own lounge room.
Independence
Personal care, getting out, staying connected.
Everyday living
The jobs around the house that got hard.
Rates shown are Support at Home standard hours (Mon–Fri), effective 30 July 2026. Minimum visit 2 hours. Also available: group social support, house cleaning, gardening and home maintenance. See the full price list, including weekends and after hours →
Four steps, and we do most of them
Most people ring us before they’ve worked out which funding they’re eligible for. That’s fine — that conversation is step one.
Book a free home visitA phone call, no forms
Tell us what’s happening. We’ll say straight away whether it’s aged care, NDIS or private, and what the realistic timeline is.
We help with the assessment
My Aged Care on 1800 200 422 for Support at Home, or the NDIS access request. We’ll sit with you while you call, and we can start privately in the meantime.
A home visit and a written plan
Free, no obligation. You get the schedule, the named workers and the costed plan in writing before anything starts.
The same faces, every week
You meet your workers before their first shift. If a match isn’t right, you tell your coordinator and we change it — no awkwardness.
If you had a Home Care Package, this affects you
On 1 November 2025 the Support at Home program replaced Home Care Packages and Short-Term Restorative Care. Four package levels became eight funding classifications. Annual lump sums became quarterly budgets, held by Services Australia rather than by your provider.
From 1 October 2026, personal care becomes fully government-funded — no co-contribution for showering, dressing or continence support.
Read the plain-English guidePlus three short-term pathways: restorative care for up to 16 weeks, assistive technology and home modifications, and end-of-life support.
Small enough to know your name
Consistent workers
Not a different stranger every visit. You meet them first, and they stay.
One coordinator
A direct mobile number for a person who knows your situation.
Nothing hidden
Every rate is on this website. No exit fees, no lock-in, no surprise admin charges.
All three funding types
If your funding changes, your workers don’t have to.
Questions people actually ask us
My Home Care Package ended. What now?
What transitioned automatically, what didn’t, and how your unspent funds were treated.
Read the answer →How do I know if a provider is charging too much?
How to read a line item on your invoice and check it against the NDIS price limit.
no content/requested clientI’m caring for my husband and I’m exhausted
Respite options in Adelaide, what they cost, and how quickly they can start.
no content/requested clientWhere we work
Adelaide metropolitan and the northern suburbs. If your suburb isn’t listed, ring us — it usually still works.
Tell us what’s happening. We’ll take it from there.
One short form, or one phone call — whichever you prefer. A coordinator replies the same working day.
Phone 0449 979 991
Email [email protected]
Open 7 days, 9:00 am – 5:30 pm